This policy governs the cancellation and refund of services offered by www.askdirect.in Consultancy Services, a Life Coaching, Personal Counselling, Spiritual Mentoring and Astrology Guidance Consultancy Services website owned and operated by Arun Singh.
1. Cancellation
a. Clients have the right to cancel their services before the scheduled appointment by sending an email to the email address provided on the website.
b. In case of cancellation, clients will receive a confirmation email from www.askdirect.in Consultancy Services. If the client does not receive the confirmation email, it is the client’s responsibility to enquire about the status of their cancellation.
c. In case of no-shows or cancellations less than 24 hours before the scheduled appointment, no refund will be given.
d. Arun Singh Kranti Consultancy Services reserves the right to cancel a scheduled appointment. In such cases, clients will be notified as soon as possible and offered a reschedule or a full refund.
2. Refunds
a. If a client is not satisfied with the services provided by Arun Singh Kranti Consultancy Services, they may request a refund within 7 days of the service date.
b. Refunds will only be provided in cases where the services were not performed or sub-standard services were provided.
c. Arun Singh Kranti Consultancy Services will review the request for a refund and make a decision based on its merits. The decision of www.askdirect.in Consultancy Services is final and binding.
d. Refunds will be processed within 14 days of the decision to grant a refund.
3. Alterations to Services
a. www.askdirect.in Consultancy Services reserves the right to alter or modify the services offered without prior notice.
b. Clients who have already paid for services that have been modified or altered will be offered the option to receive a refund or an equivalent service in exchange.
4. Legal Rights
a. This cancellation and refund policy does not affect any legal rights a client may have under applicable law.
b. www.askdirect.in Consultancy Services reserves the right to make changes to this policy at any time without prior notice.
By availing of services from www.askdirect.in Consultancy Services, clients agree to abide by these cancellation and refund policies.